If you’ve never signed up for a hosting account or you’ve changed companies and the new one employs a Control Panel tool that you haven’t seen before, you may become bewildered about how to do a certain task in your account or on your desktop PC. That’s why, lots of providers have created a knowledge base, which recounts the most common inquiries and challenges connected with the specific platform they use, instead of including only general facts. Such a knowledge base will permit you to find the necessary info quickly and effortlessly, so you will not need to invest loads of time and efforts on matters that might require something as simple as hitting a button or selecting a tick box. In this way, not only can you get stuff done, but you can also learn many new and important facts, both about the way you can administer your account and about the way the hosting service works as a whole.

Extensive Online Documentation in Web Hosting

If you’ve bought your first web hosting package from our company or have migrated your site over to us, you’ll become familiar with our platform and our in-house built Hepsia Control Panel in a jiffy as we have prepared a substantial online knowledge base where you can find all the information that you will ever need – both general info in regards to the service as a whole and more concrete info about the separate features that you can use and the obstacles that you could confront. The articles themselves are located in two places. The entire article collection can be accessed via the Help section of the Control Panel. You can access relevant articles about the different functions in each and every section of the Control Panel as well. You can learn how to accomplish de facto everything, from creating an .htaccess config file to managing a mailing list, and all the articles feature thorough guides, so you will never become baffled on account of an unclear text. Of course, in case you stumble upon a more specific problem and you cannot find anything about it in our knowledge base, you can contact our help desk support team members 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers include an elaborate article library where you can find any information that you may require about our hosting services or about the Hepsia hosting Control Panel that we are using. We have prepared it on the basis of the feedback that we have assembled from our customers over the years and, as a result, our articles tackle particular issues that you may bump into and include the most effective way to solve them, for instance receiving an HTTP 500 error message or being unable to send emails from your desktop computer although you have the correct outgoing mail server settings. The articles are available in every Control Panel section and you can consult them whenever you wish. They can help you enlarge your knowledge not only about our platform, but also about the hosting field in general, as they include thorough instructions and general info such as what cron jobs or file permissions are.