Although this is not the mainfactor for you to identify a dependable web hosting company from a bad one and a reseller from an actual supplier, the option to call and consult with a live person is an indicator that you are not working with a one-person firm and that you will be able to reach somebody every time you need support. The telephone support for hosting services may range from common to expert, so the issues which can be resolved through a call differ depending on the particular supplier. In most cases, these matters are simpler and include billing or 1st level tech issues since more complex matters usually require a support ticket where both you and the sysadmins can track the proceedings with a particular situation. Still, being able to phone call your service provider will save you lots of time and efforts for the multitude of small issues that may eventually show up when you manage your web hosting account.

Phone Support in Web Hosting

All of our web hosting plans come with phone support fourteen hrs per day even on public holidays, so if you don't have an account yet, you'll be able to phone us and find out more about our solutions or whether we will meet the system requirements for your sites. For your convenience, we have local phone lines in the U.S.A., Great Britain and Australia, so you're able to contact the number which is nearer to you. In case you are a current customer, we will assist you timely with any kind of general and billing issues and with numerous technical issues to save you time and efforts - we are aware of the fact that in some cases it is easier to talk to a live person so as to get things done instantly. Certainly, some issues cannot be taken care of on the telephone, so in such a case you're able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hrs daily as part of the support services for each and every semi-dedicated server package that we supply. Considering the fact that some issues are more difficult and time-consuming, you will need to open a support ticket in case you experience such an issue, but for all general, billing or minor tech issues you can always phone us and we will assist you without delay so as to save you the time you will have to spend on opening a ticket. Even if you don't have an account yet, you can find out if you can host your internet sites on our advanced cloud platform or you're able to get any other general information about our semi-dedicated solutions. We have local phone numbers in the United States, the United Kingdom and Australia plus an international number, so you're able to call the one that is closer to your region.