A 99.9% Server Uptime
The chief advantage of establishing your very own web hosting system is that you don’t have to be worried about compatibility issues – you set up a specific set of software applications in such a manner so as to work with a specific set of hardware parts. The end result is something much more stable and dependable, since there are much less possible chances of failure. We’ve set up our cloud hosting system using proven hardware parts together with a heavily modified version of SELinux in an attempt to set up an absolutely safe and secure environment for your own personal web sites.
That’s why, with all our Linux web hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we’ve also set up our very own internal network in all our datacenters. Everything is based on enterprise–level hardware supplied by Juniper. Besides, on every single router, we have configured a firewall with a sophisticated algorithm that will filter out all dubious requests.
As a result, in each of our datacenter facilities – in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re unhappy with our hosting services, or if you consider them insufficient, or if you decide that you want a Linux VPS hosting rather than a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control over your domains even if you cancel your web hosting account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to get a reply, you are aware of how frustrating this can be, particularly when your site is at stake. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be at your disposal and they will answer you in less than sixty minutes. And the best part is that their average support ticket response time is well under 20 minutes!