Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Warranty

  • Our technical help Department is available 24x7x365 to attend to each of your assistance questions. Every ticket you send to us is going to be addressed within maximum one hour. If your issue calls for help from an admin, we are going to address the ticket to the person on shift and will let you know that the problem is under control.

  • Top quality support service

  • Top–quality Client Assist Service

  • We offer you 7 days a week client assistance through a super–fast ticket system included in your Control Panel. You’ll be able to email us whenever you want about any of the applications that come pre–installed on your virtual server, including the desired Operating System, the server management panel and our custom created Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Control Panel that comes with no charge with your VPS provides you with an inbuilt article base. There’s a bunch of exhaustive how to content articles and a selection of step–by–step video courses that show all the normal website control tasks. You can start using them by hitting the Help or Video control keys in the right side of each Control Panel section.